Breakdown Contact

If your central heating system fails or you have a boiler breakdown call our 24 hour helpline on 0845 676 9241.

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Report a Breakdown

In case of a Breakdown

If your central heating system fails or you have a boiler breakdown call our 24 hour helpline on 0845 676 9241* and our friendly customer service advisors will be happy to help you. When you call, please have your HeatCover membership number and a pen ready.

The advisor will prioritise your fault and assign an engineer to visit.

For more information on the benefits of HeatCover price plans, please click here.

*Lines are open 24 hours a day, 7 days a week. Calls are charged at standard rates.

*If your appliance breaks down we’ll normally call back on the same day if you report the breakdown between 7.00am - 8.00am.