FAQs

Frequently asked questions

How long has HeatCover been running?

HeatCover is a family run business and prides itself on providing a good service to its clients. We have offered service contracts for the past 10 years and provided service cover to many of the major boiler manufacturers.

What is heating cover?

Heating cover is like an insurance plan that protects you from repair bills if your heating system, including your boiler, suffers a fault or breakdown. If the system breaks down or stops working properly, you will be able to call our 24-hour helpline and speak to an operator, who can advise you and help you arrange a repair. We’ll pay for a qualified engineer to come and fix the problem, and guarantee all repairs.

Why might I need heating cover?

You only have to imagine a breakdown happening on a freezing winter’s night to realise why heating cover can improve your lifestyle. Rather than having to get up and trawl the phone book for an engineer who might not be reliable, you can call us to get the details of a local, approved service agent. We will ensure that a qualified, Gas Safe registered engineer makes high-quality repairs to your boiler.

We also offer a plan that includes an annual boiler service, which makes sure your boiler, is running safely and efficiently. If your boiler breaks down, you can call our 24-hour helpline to report the fault and arrange a repair. Your heating cover will pay for all the repairs.

How can I take out cover?

Why not get a quote and see what cover we offer for your boiler type? You can do that by getting a heating cover quote here. Then just follow the step-by-step procedure to apply for cover.